IRCTC common issues : Money deducted. Ticket not booked
Traveel advisor provides the clear idea about how your money is refunded for the failure transactions in IRCTC.
We always face the problem of slowness in IRCTC site. Sometime it happens when we enter all the details in Payment gateway. We may get the error 'Service unavailable'.
But by that time we would have got the SMS from the bank saying your money is debited for the txn. Dont be panic. Nothing to worry. IRCTC is a genius website which takes care of all there exception situations. IRCTC refunds the money correctlty for the tickets which are not booked.
Yes. Your money will be credited back if your ticket is not booked. If you face this situation first you need to check your Booking history to ensure your ticket is booked or not.
If it is booked no problem you can go ahead with your travel. If not, go to
My tranactions > Refund status of Failure Transaction .
There your failed transactions are listed. The Pay status will be 'Payment initiated' against your transaction id. After 3 days this status will be changed to 'Payment settled' if your money is debited but ticket is not booked. 'Settlement failed' status will be shown if your money is not debited and ticket also not booked.
If you click on the link on Transaction Id you can get the details about refund in Refund status.
Tags : IRCTC
Traveel advisor provides the clear idea about how your money is refunded for the failure transactions in IRCTC.
We always face the problem of slowness in IRCTC site. Sometime it happens when we enter all the details in Payment gateway. We may get the error 'Service unavailable'.
But by that time we would have got the SMS from the bank saying your money is debited for the txn. Dont be panic. Nothing to worry. IRCTC is a genius website which takes care of all there exception situations. IRCTC refunds the money correctlty for the tickets which are not booked.
Yes. Your money will be credited back if your ticket is not booked. If you face this situation first you need to check your Booking history to ensure your ticket is booked or not.
If it is booked no problem you can go ahead with your travel. If not, go to
My tranactions > Refund status of Failure Transaction .
There your failed transactions are listed. The Pay status will be 'Payment initiated' against your transaction id. After 3 days this status will be changed to 'Payment settled' if your money is debited but ticket is not booked. 'Settlement failed' status will be shown if your money is not debited and ticket also not booked.
Tags : IRCTC
i am book ticket from irctc payment cut my account but ticket not booked when i check my fail transaction refund status its show payment not recived from bank
ReplyDeleteHey Did you get your money then ??
ReplyDeleteyes
Deleteafter how many days you got money ??
DeleteThis comment has been removed by the author.
ReplyDeleteit is showing settlement requested? what to do?
ReplyDeleteWait for 3-4 working days and money will be transferred or credited back into your account..
DeleteHi, Manali,
DeleteI am also having the same issue of "Payment Requested", kindly tell me whether you received it in 3-4 days.
Abhijeet.
Hi Abhijeet,
DeleteI am also having the same issue of "Payment Requested", kindly tell me whether you received it in 3-4 days.
what is the meaning of settlement requested?
ReplyDeleteSettlement requested means they have requested the bank to settle your money back to your bank account..this may vary from bank to bank and may take upto 3-4 working days...
DeleteDetails shows as : Settlement Failed Not Booked.
ReplyDeleteBut my money is debited and its been 17 days the amount has not been refunded.
IRCTC shows as 'Payment Not Received From Bank"
Bank confirmed that transaction was successful.
Please let me knw how to proceed next .
Send an e-mail to care@irctc.co.in with your transaction id and further details. They should respond!
DeleteThis comment has been removed by the author.
ReplyDeletedear sir,
ReplyDeletewhile booking in IRCTC website on date:09-07-2014 ticket not processed but money was deducted from my SBI DEBIT card.and the "Transaction No. For payment of IRCTC not processed . And also message came as "Thank you for using your SBI Debit card 519XXX1674 for a purchase worth Rs 342.49/- on POS 2002 at IRCTC txn# 418809663328
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ReplyDeletei am book ticket from irctc payment cut my account but ticket not booked please refund payment
ReplyDeleteI am also having the same issue of "Payment Requested". But cash is debited from bank.
ReplyDeleteKindly tell me whether when this will be given back?
Hello
ReplyDeleteI face the same problem after successful payment from my bank end when I came to irctc side it showing Payment Requested.Now want to book same ticket and I'm confused for booking. I same again or not .
Please suggest me
Hello
ReplyDeleteI face the same problem after successful payment from my bank end when I came to irctc side it showing Payment Requested.Now want to book same ticket and I'm confused for booking. I same again or not .
Please suggest me
I BOOKED A ticket ticket nt booked but money deducted
ReplyDeleteMy Name is Gnanasambantham,
ReplyDeleteI tried to book 2 train tickets on jan 3rd 2016 from (ERODE) to KANPUR for MARCH 1st 2016 Train name:RAPTISAKER EXPRESS Train no: 12512.HDFC netBanking enabled money Rs 1642 has been deducted from my account but tickets has not been booked.
In irctc.co.in ...Refund Status tab shows
transaction Id: 160038442497 Settlement Request ticket not booked HDFC BANK
So, to whom I need to complaint to irctc or HDFC bank?
Please do the needful to get refund the money total Rs.1642.90/-
Thanks
GNANASAMBANTHAM
raja.ece7610@gmail.com
I got the same then i wrote to irctc here is the reply from irctc
DeleteDear Customer,
We deeply regret for the inconvenience caused to you in this regard. As your payment status for TXN 0984583577 was not communicated by the Payment gateway in time, the ticket booking did not materialize. After reconciliation if the amount is found debited, the same will be processed at Payment Gateway for refund. We ensure that the refund will be made at the earliest.
Thanks & Regards
Gaurav Chauhan
Executive, Customer Care
care@irctc.co.in
hi all...today i booked tatkal e-ticket,i did't get pnr and any conformation but amout will be deducted my acc. i sent a mail on irctc they reply me like this
ReplyDelete....
Greetings,
This message has been automatically generated in response to email sent by you having subject:
"Ticket Not Booked"
There is no need to reply to this message right now. Your email has been assigned ticket ID [IRCTC #3436077].
Please include ticket ID:
[IRCTC #3436077]
in the subject line of all future correspondence about this issue.
Thank you,
care@irctc.co.in
what is ticket id ....please help me
I booked e_ticket ,status showing me payment requested but money is not deducted.it means can I try once again booking or firstly payment requested will deduct Money in coming days
ReplyDeletePlease reply to my comment
ReplyDeleteI NAGENDRA SHUKLA BOOKING E TICKET MY ACCOUNT MONEY DETECTION BUT TICKET NOT BOOK MY TRANSACTION ID 100000702169353 AND POS 000000002596807 AND TXN# 010412920264
ReplyDeleteHdh hogii itni bekaar site hai btaaty bee nahi hai or ticket kiii money be deducted krr lii or ticket hui bee nahi
ReplyDeleteOr koi ptaa nahi hai kii money refund kab hogyi and
Customer care mai call kro tho call accept be nahi krty
Bikaar hai site